CAREERS

Company: The Box

Location: London (hybrid)

Contract type: Full-time, permanent

Salary: Competitive

Reporting to: Marketing Manager

The Box is a leading luxury sample sale retailer, partnering with some of the world’s most recognised fashion and lifestyle brands to bring exclusive sale events to a highly engaged membership base.

We’re a lean, ambitious team and we move fast. This is a rare opportunity to join at a pivotal moment as we scale our membership offering and professionalise our marketing function.

We’re looking for a creative, organised and hands-on Social Media & Content Specialist to own the day-to-day creation and management of content across The Box’s social channels.

This role is perfect for someone who understands fashion, has a strong eye for content, and can move quickly from idea to execution. You’ll be responsible for capturing and editing content for our in-store sales, creating digital assets for online campaigns, supporting paid social activity, and helping grow our Instagram and TikTok communities.

You’ll work closely with the Marketing Manager, agencies and brand partners to make sure each sale is promoted in a way that feels exciting, premium, and on-brand for both The Box and the brands we work with.

This is a hands-on role for someone who loves being on the ground, spotting content opportunities, and turning them around quickly.

What you'll do:

• Shoot, edit and create premium content for Instagram and TikTok, including behind-the-scenes, product, customer and event content.
• Plan, deliver and manage the social media calendar across Instagram and TikTok, across in-store sales, online events and wider marketing activity.
• Create digital assets for Meta and TikTok ads, social campaigns, email marketing and the website.
• Create social assets for e-commerce sales using product imagery and brand assets.
• Build and maintain influencer outreach lists to support sale promotion, including managing relationships with influencers we have worked with.
• Grow The Box’s social presence through creative, platform-native content.
• Spot trends, content opportunities and new ways to engage our community.
• Adapt content to different brand aesthetics, customer profiles and campaign goals.
• Manage social DMs and community interactions, escalating customer service queries when needed.
  

What we’re looking for

Essential:

• Experience managing social media channels for a brand, ideally across Instagram and TikTok.
• A strong visual eye and understanding of what makes content engaging.
• Experience shooting content on iPhone and digital camera.
• Confident editing short-form video and photo content.
• Proficient experience using tools such as Canva, Photoshop, CapCut, Premiere Pro or similar.
• Strong understanding of social media trends, formats and platform best practices.
• Ability to build and maintain a clear social media calendar.
• Comfortable working quickly and to tight deadlines.
• Strong knowledge of contemporary fashion, luxury fashion and culture.
• Ability to understand different brand aesthetics and tailor content accordingly.
• Highly organised, proactive and able to manage multiple campaigns at once.
• Comfortable working in a fast-paced, hands-on environment.

Desirable:

• Experience with influencer outreach or PR gifting.
• Experience supporting paid social campaigns, particularly Meta ads.
• Experience creating content for fashion, retail, events or luxury brands.
• Basic copywriting skills for captions, email assets and campaign messaging.
• Experience using TikTok to grow brand awareness and engagement.

What we offer

• A creative, hands-on role with real ownership.
• The opportunity to shape and grow The Box’s social presence.
• A fast-paced role working with exciting fashion and lifestyle brands.
• Competitive salary.
• Early access to exclusive sample sale events and staff discounts.

Please apply with your CV, portfolio and a short covering note (no more than a paragraph) explaining why you’re the right fit for this role.

We will ask shortlisted candidates to complete a brief practical task as part of the process.

Company: The Box

Location: London (hybrid)

Contract type: Full-time, permanent

Salary: Competitive

Reporting to: Director of Operations & Company Director/Founder

The Box is a leading luxury sample sale retailer, partnering with some of the world’s most recognised fashion and lifestyle brands to bring exclusive sale events to a highly engaged membership base. We work with multiple prestigious brands and operate a growing digital membership programme.

We’re a lean, ambitious team and we move fast. This is a rare opportunity to join at a pivotal moment as we scale our membership offering and professionalise our marketing function.

We’re looking for a commercially minded, hands-on Marketing Manager to own our digital marketing, CRM, and membership strategy. This is a newly created position and a genuine opportunity to build something - you’ll have real ownership and direct impact on revenue.

You’ll act as the internal conductor for all marketing activity: managing our Agency partner, briefing our content team, and driving the membership funnel from awareness through to retention. You won’t be executing in a vacuum - you’ll be setting the strategy and holding the wider team to account.

You’ll have the opportunity to pitch exciting partnership opportunities and develop new ways for us to grow our community, from London to the rest of the UK.

What you’ll do

• Manage the CRM alongside Agency partner: segmentation, automated flows, list hygiene, and performance reporting
• Lead all email marketing: campaign planning, copywriting briefs, A/B testing, and deliverability management
• Drive membership growth and retention - owning the acquisition funnel from fi rst touch through to renewal
• Manage our Agency partner, briefing campaigns, reviewing performance, and optimising spend efficiency across a monthly budget
• Coordinate our content team with clear briefs, a shared calendar, and consistent brand output
• Build and maintain the digital marketing calendar across email, paid social, organic, and event-based activity
• Report weekly on core KPIs: member acquisition cost, LTV, email engagement, and paid ROAS
• Identify opportunities to bring more capability in-house and reduce external dependency over time

What we’re looking for

Essential:

• 3–5 years of marketing management experience, with demonstrable ownership of CRM and email programmes
• Hands-on experience with a major CRM/ESP platform (Klaviyo, HubSpot, Dotdigital or similar)
• Experience working closely with agencies and partnerships
• Strong analytical capability - comfortable with attribution modelling and building your own reports
• Excellent written communication skills - able to brief, edit, and where needed, write
• A track record of managing budgets and being accountable for commercial outcomes
• Highly organised, self-directed, and comfortable in a fast-moving SME environment

Desirable:

• Background in retail, fashion, luxury, or events-led brands
• Experience working with loyalty, tiered membership, or subscription programmes (but not essential)
• Knowledge of SEO and organic content strategy
• Experience reducing external agency dependency by building in-house capability

Please apply via LinkedIn with your CV and a short covering note (no more than a paragraph) explaining why this role and why now. We will ask shortlisted candidates to complete a brief practical task as part of the process.

We aim to move quickly - first interviews within two weeks of the closing date.